SHIPPING & RETURNS
We ship to most countries worldwide with our trusted partner DHL. However, if you do not see your country listed upon checkout, do contact us at firstname.lastname@example.org and we will find an alternative to deliver the item to you. We regret that we are unable to deliver to PO Boxes.
All our prices shown excludes shipping fees. Upon checkout, shipping fees would be reflected as accordingly.
Do note that customers are liable for any import duties/taxes that may be levied on the item(s) in their own country.
All orders are processed within 1-2 business days. Orders made on weekend will not be sent earlier than Monday. Estimated delivery time is approximately 2-6 business days, depending on customer’s location and the timing the order is placed.
|Destination||Shipping Rates||Free Shipping||Delivery Time|
|Sweden||49 SEK||Above 300 SEK||2-3 business days|
|Denmark / Finland||99 SEK||Above 1000 SEK||2-3 business days|
|Other European Countries||160 - 190 SEK||Above 1500 SEK||2-6 business days|
|USA / Canada||200 SEK||Above 1800 SEK||2-6 business days|
|Australia / New Zealand / Asia||200 SEK||Above 1800 SEK||2-6 business days|
|Russia / South Africa / UAE / Iceland||220 SEK||Above 1800 SEK||2-6 business days|
Uncollected parcels will be returned to us by the postal service after 14 days. In case of uncollected parcel(s), the customer must pay the return, service and handling fee.
We want our customers to be completely satisfied with their purchase(s).
We offer return policy within 14 days upon receiving the package. Items must be returned in its original condition and packaging.
Should you happen to receive the wrong item, do reach our customer care at email@example.com and we will be glad to assist you on the matter.
Return shipment is to be arranged and paid by the customer. We recommend you to use a company/service with parcel tracking system so we could monitor your return parcel.
Please register your return with us via firstname.lastname@example.org to inform us of your returns. Proceed to download the return form here, print out and fill up as accordingly. Slot the return form inside your return package and send it back to us at the following address below:
AÄSH STUDIOS AB
Upon receiving the returned item(s), refunds are processed within 2-5 business days after the items are inspected. Refunds would be paid in full excluding the shipping fees.
Do note that discounted items are not valid for a return.