SHIPPING & RETURNS

SHIPPING

We ship to most countries worldwide with our trusted partner DHL. However, if you do not see your country listed upon checkout, do contact us at hej@aashstudios.com and we will find an alternative to deliver the item to you. We regret that we are unable to deliver to PO Boxes. 

All our prices shown excludes shipping fees. Upon checkout, shipping fees would be reflected as accordingly.

Do note that customers are liable for any import duties/taxes that may be levied on the item(s) in their own country. 

All orders are processed within 1-2 business days. Orders made on weekend will not be sent earlier than Monday. Estimated delivery time is approximately 2-6 business days, depending on customer’s location and the timing the order is placed. 


DestinationShipping RatesFree ShippingDelivery Time




Sweden49 SEKAbove 300 SEK2-3 business days
Denmark / Finland99 SEKAbove 1000 SEK2-3 business days
Other European Countries160 - 190 SEKAbove 1500 SEK2-6 business days
USA / Canada200 SEKAbove 1800 SEK2-6 business days
Australia / New Zealand / Asia200 SEKAbove 1800 SEK2-6 business days
Russia / South Africa / UAE / Iceland220 SEKAbove 1800 SEK2-6 business days


Uncollected parcels will be returned to us by the postal service after 14 days. In case of uncollected parcel(s), the customer must pay the return, service and handling fee.


RETURNS

We want our customers to be completely satisfied with their purchase(s).

We offer return policy within 14 days upon receiving the package. Items must be returned in its original condition and packaging. 

Should you happen to receive the wrong item, do reach our customer care at hej@aashstudios.com and we will be glad to assist you on the matter.

Return shipment is to be arranged and paid by the customer. We recommend you to use a company/service with parcel tracking system so we could monitor your return parcel.

Please register your return with us via hej@aashstudios.com to inform us of your returns. Proceed to download the return form here, print out and fill up as accordingly. Slot the return form inside your return package and send it back to us at the following address below:

AÄSH STUDIOS AB
104 Mosåsvägen
70228 Örebro
Sweden

Upon receiving the returned item(s), refunds are processed within 2-5 business days after the items are inspected. Refunds would be paid in full excluding the shipping fees.

Do note that discounted items are not valid for a return.